so I was help him with it. ATM he is also having issues being able to post on the forums
We checked the build version and it is 5.3
we also check to see if the game was allowed in the firewall.. everytime the game failed it adds another SG-Server to the firewall. so we disabled all of them and add one manually and allow it.
We also have tried disabling the firewall and anti-virus
Silenterror as you requested this is the log files
SGLOG
--- Log started at Sat Apr 11 00:12:10 2015
000000.060| sgFile: can't open game.ini
000000.060| Can't open file "game.ini"
000000.060| sgFile: can't open local.ini
000000.060| Can't open file "local.ini"
000000.108| Input Devices enabled: Mouse, Keyboard
000000.112| max_tex_dim: 8192
000000.144| VMEM As seen through DDRaw: 495
000000.144| VMEM As seen through WMI: 0
000000.239| We have 2282 MB texture memory
000000.240| sgFont: Creating Verdana 10pt
000000.240| sgFont: Finished creating Verdana 10pt
000000.240| sgFont: Creating Tahoma 12pt
000000.241| sgFont: Finished creating Tahoma 12pt
000000.241| sgFont: Creating Tahoma 10pt
000000.243| sgFont: Finished creating Tahoma 10pt
000000.243| sgFont: Creating Tahoma 9pt
000000.243| sgFont: Finished creating Tahoma 9pt
000000.877| Starting updater, v:5.3, cmd:
000000.877| Trying to init steam
000000.879| Failed to init steam
000000.879| Checking for SkillPrices.bin
000001.785| Checking for steam_appid.txt
000031.791| !resp ChilkatLog:
SynchronousRequest:
DllDate: Jun 14 2011
UnlockPrefix: ARKTOSHttp
Username: USER-PC:
Architecture: Little Endian; 32-bit
Language: Visual C++ 9.0
domain: pc-laptop-service.com
port: 443
ssl: 1
RequestData:
HttpVersion: 1.1
Verb: GET
Path: /sgz/s-mmo/game/steam_appid.txt
Charset: utf-8
SendCharset: 0
MimeHeader:
ReadTimeout: 60
ConnectTimeout: 30
httpConnect:
hostname: pc-laptop-service.com
port: 443
ssl: 1
ConnectTimeoutMs: 30000
calling ConnectSocket2
AddrInfoList:
AddrInfo:
ai_flags: 0
ai_family: 2
ai_socktype: 1
ai_protocol: 0
ai_addrlen: 16
ai_canonname: (NULL)
Connect using IPV4.
ipAddress1: 000.000.000.000 - removed IP address
timeout waiting for connect to complete
Connect function failed.
SocketError: WSAEWOULDBLOCK The socket would block.
Failed to connect.
Failed.
000031.791| Checking for new updater
000032.335| Checking for new updater - finished
000040.363| Checking for game update
000040.989| Checking for game update - finished
000040.989| Opening game data
000041.047| sgFS: version:April 9, 2015 0:21, 39533 files
000041.352| sgFS: version:April 9, 2015 0:21, 39533 files
000041.601| Opening game data - finished
000041.601| current build version=1409875989, updater data version=1409875989
000041.601| WaitReadyToPlay!
000041.601| Making sure extracted files exists
000041.988| Making sure extracted files exists - finished
000184.034| !resp ChilkatLog:
SynchronousRequest:
DllDate: Jun 14 2011
UnlockPrefix: ARKTOSHttp
Username: USER-PC:
Architecture: Little Endian; 32-bit
Language: Visual C++ 9.0
domain: pc-laptop-service.com
port: 443
ssl: 1
RequestData:
HttpVersion: 1.1
Verb: GET
Path: /sgz/s-mmo/launcher/api_getserverinfo.xml
Charset: utf-8
SendCharset: 0
MimeHeader:
ReadTimeout: 60
ConnectTimeout: 30
httpConnect:
hostname: pc-laptop-service.com
port: 443
ssl: 1
ConnectTimeoutMs: 30000
calling ConnectSocket2
AddrInfoList:
AddrInfo:
ai_flags: 0
ai_family: 2
ai_socktype: 1
ai_protocol: 0
ai_addrlen: 16
ai_canonname: (NULL)
Connect using IPV4.
ipAddress1: 000.000.000.000 - removed IP address
timeout waiting for connect to complete
Connect function failed.
SocketError: WSAEWOULDBLOCK The socket would block.
Failed to connect.
Failed.
GHP
GHP started!